So it comes to this: I am part of the first new revolution. Technology has changed our fundamental expectations about how things should work. One of those things is access to information. We want information on-demand. More importantly, we want the information we need on demand. Most of don’t even realize our expectations have shifted. (And worse, most companies don’t either.) I have been a loyal BlackBerry user for a number of years. Right now I have the BlackBerry Tour. But after last night, I’m switching to a Droid. (I use Verizon, so iPhone isn’t an option here.) This new commitment to change happened because I got lost. At night. In the rain. Like a good social media observer, I was on my way to a Meetup event in a town where I don’t know my way around. Sure, I had the full complement of electronics in my car: Garmin, Blackberry, laptop, and iPad. Garmin didn’t help because I didn’t have the right address and in a moment of over-confidence, I … [Read more...]
