Video: Seismic Cultural Shifts in a Globally Connected World

My friend Bret Morstad submitted this great video, called "The Message" to TED. It speaks to the seismic shifts in culture and psychology that innovations in technology and a connected global community have delivered. I view media technologies and societies (and all things, really) from a systems perspective. A system means that every participant in the system contributes to its movement and evolution. I like this video because it reminds that the power (and obligation) for change rests on each of us. Good luck with the TED committee, Bret! … [Read more...]

The Psychology of Social Media that Fuels Social Change

Whether or not Egyptian President Mubarak steps down as protestors demand, it's clear that Egyptian society has undergone a cataclysmic shift.  Much of this shift is due to the connectivity from new media technologies, such as Twitter and Facebook.  Malcolm Gladwell has gotten a lot of flack for writing that social media isn't really powerful enough to create real social change.  As I (and many others) argued, that is patently wrong (See PT blog post "Four Ways Social Media Is Redefining Activism").  Egypt and Tunisia are excellent examples of why. Social change isn't about the tools and it isn't about how the relative "strength" of weak ties compared to other social movements.    (Note:  It's important to point out here that, contrary to popular interpretation, "strength" related to weak ties is not a descriptor of emotional engagement or attachment between ties like it sounds.  In the context of weak ties, strength means the powerful impact on the … [Read more...]

Stories are the Antidote to Information Overload

Real Time Information Puts a Premium on Meaning What does it mean when we have real time on-demand information? It means there is no longer an information shortage. We have more information that we know what to do with -- even when we ask for it. We have a filter shortage. Stories are the way the brain processes information. Don't leave it up to the receiving brain to make sense of your message. Stories are the way to contextualize information so people hear what you have to say. Yesterday, I watched it snow in New York City. A lot. Today I am seeing people digging out and slushing through the snow banks at curbside. I can also watch a comedian named Mike Birbiglia, through a window in the Herald Square Macys. He is hanging out for a week on a queen-sized bed doing a real life demonstration for Downey's "Clean Sheet Week" Challenge. I can see all this, but I live in San Francisco. Nevertheless, because of live videostreaming, I can appreciate the snowy mess … [Read more...]

5 Keys for Social Media Marketing Using Storytelling

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A story is the center of every successful social media marketing campaign. Effective campaigns are not about the tools. They are about substance. Stories provide an authentic human experience that taps into psychological fundamentals, making them the most effective way to engage audiences. Stories have the ability to express the essence of a brand or advocacy campaign because they convey meaning. Stories transport us into a participatory world that we personalize using our goals, imagination and emotions. Stories are how we make sense of the world, how we connect, and how we share. In other words, a story does for brand messaging what social media does for people: it engages, connects and shares. Here are 5 keys to harnessing story power: Find your story. What is the essence of your goal, organization, or service? Why does it exist? What is the fundamental message? Who are you saying it to? Build your story. Stories consist of characters with goals: the hero we root for … [Read more...]