Previously Published in Psychology Today "Positively Media." 2011 will be the year when technology takes a back seat to human experience. In 2010, people grappled with the deluge of social technologies and focused on how to manage, monitor, measure, and adapt information and tools. 2011 will bring a move toward simplification. People will not abandon technology, nor loose their enthusiasm. Technology is not going away. The simplification will come from lifting our sights above the tools, features, and click-throughs and focusing on the psychology underlying our interaction with media. Technology doesn't happen independent of human behavior; it happens because of it. Here are 15 trends we'll see in 2011. 1. Change as Normal. In 2011, new technology will go from being "totally unbelievable" to "that's so cool." We have seen staggering innovation in the last decade, but we are beginning to acclimate to the pace of change and move past the 'shiny … [Read more...]
The Big Switch: Trading in my BlackBerry for a Droid

So it comes to this: I am part of the first new revolution. Technology has changed our fundamental expectations about how things should work. One of those things is access to information. We want information on-demand. More importantly, we want the information we need on demand. Most of don’t even realize our expectations have shifted. (And worse, most companies don’t either.) I have been a loyal BlackBerry user for a number of years. Right now I have the BlackBerry Tour. But after last night, I’m switching to a Droid. (I use Verizon, so iPhone isn’t an option here.) This new commitment to change happened because I got lost. At night. In the rain. Like a good social media observer, I was on my way to a Meetup event in a town where I don’t know my way around. Sure, I had the full complement of electronics in my car: Garmin, Blackberry, laptop, and iPad. Garmin didn’t help because I didn’t have the right address and in a moment of over-confidence, I … [Read more...]


