Pursuing a Career in Psychology, Education, and Interactive Media

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I always enjoy getting questions from people interested in integrating media applications into their field of study or in pursuing a career in media psychology. The questions come from around the world and are always full of enthusiasm for learning, the potential of media technologies, and making a positive contribution to society. It is always a chance for me to remember not only how much I love the field of media psychology, but why I think it is so very important.

Media psychology is a broad field. Recently I received a question from a new graduate in the Middle East about how to follow a path that integrates psychology and education using interactive technologies, particularly for special needs populations. I am posting my response since many people may have similar questions and this is a good way to get a conversation going.

You can learn how to actually build the interactive programs by studying gaming and software development or how to implement them by studying education and curriculum development—either way, you must learn how and why they are effective and when their use is appropriate. The latter is particularly important if you are working with a clinical population such as handicapped, mentally-challenged, or psychologically distressed, either from pathology or trauma. In order to serve that population adequately and ethically, you will need clinical background that involves the study of psychopathology, personality development and disorders, cognitive and developmental psychology and an understanding of physical and mental handicaps. An alternative route is to pursue what in the U.S. is referred to as special education. It is a track within an education degree that focuses on teaching special needs kids. It is more about learning and educational pedagogy than psychology.

But the really important thing to clarify is your goal. Media technologies are just tools to get something done. The tools change very quickly. First figure out what you are trying to do and then you can learn the reasons why different technological tools work (or don’t) in achieving the goal Tools to help humans must be designed in a human-centered way. I know that seems obvious, but you’d be surprised how many things are designed with no apparent thought to human use. (Check out The Design of Everyday Things).

Once you have decided on your emphasis (the technology, the education, or the psychology), you will be better able to decide your path.

As a psychologist, my bias is toward understanding the how and why and letting someone with good technical skills build the media. As a media psychologist, I have input into the development process but do not do any of the engineering, programming or physical generation of the tools. I will be looking at things like developmental appropriateness, the experience of using the tools (such as whether or not the child not only learns something but feels positive about the learning in a way that supports their self-confidence and motivation), and the cognitive and emotional aspects of the interface such as perception of objects, attention, and engagement.

Another approach to media education, such as public education through mass media, public service announcements, programs that appear as entertainment but are embedded with lessons and values.  These are more general and do not target individual users as much as a group who might benefit from the information, such as teens learning about smoking, alcohol abuse, or drug use.

If your interest is in the use of interactive programs to support special needs children, however, I would recommend either pursuing a masters in education or clinical psychology and taking additional classes in media development—not media studies about content analysis but about the ways people interact with and are influenced by media. There are very few programs that officially integrate media and psychology (or media and education, for that matter) so you may need to build your own curriculum in whatever program you choose.

At the master’s level, most programs in the U.S. will demand a good command of written English because scholarly writing has more rigorous standards at the master’s level than at the undergraduate level. This is also true of the program where I teach at Fielding Graduate University, the Master’s Degree in Media Psychology and Social Change. You may find it interesting to look a the website and curriculum to get ideas about what sounds interesting so you can further hone your search.  The New School in New York is doing some very exciting work in gaming, for example.

You might also want to read:
Gee, J. P. (2004). What Video Games Have to Teach Us About Learning and Literacy. New York: Palgrave Macmillan.

Brown, J. S. (2000). Growing Up Digital: How the Web Changes Work, Education, and the Ways People Learn. Change, March/April, 10-20. Retrieved August 29, 2007 from http://www.usdla.org/html/journal/FEB02_Issue/article01.html.

Buckingham, D., & Burn, A. (2007). Game Literacy in Theory and Practice. Journal of Educational Multimedia and Hypermedia, 16 (3), 323-349.

The following article in online and breaks down some of the theoretical bases of different aspects of interactivity:
Sims, Rod. (2000) An interactive conundrum: Constructs of interactivity and learning theory. Australian Journal of Educational Technology. 16, (1), p. 45-57 http://www.ascilite.org.au/ajet/ajet16/sims.html

I wish people great success pursuing their passion for media psychology. If you have other questions, please don’t hesitate to ask.

Drucker and Facebook–Organizing for Change

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There’s a story about the demise of Facebook in the Washington Post: Worldwide ebb for Facebook.
I like the logic–when a company’s been around long enough for someone to make a movie out of it, then it’s probably on the downhill slide, even if they do get Justin Timberlake.

That people are interested in something new shouldn’t be surprising to anyone in business, marketing or evolutionary psychology.  Same ol’, same ol’ won’t cut it, especially in a world where expectations about the speed of change have reached new highs.  But rather than speculate on trends and following the migration across social media tools of whoever’s cool, it’s time to revisit some words of wisdom from the original management guru, Peter Drucker.

Organizations must be organized for innovation.  Using economist Joseph Schumpeter’s term “creative destruction,”  Drucker said companies should be:

organized for the systematic abandonment of whatever is established, customary, family and comfortable, whether that is a product, service, or process; a set of skills; human and social relationships; or the organization itself.  In short, itmust be organized for constant change.  The organization’s function is to put knowledge to work–on tools, products, and processes; on the design of work; on knowledge itself.  it is the nature of knowledge that it changes fast and that today’s certainties always become tomorrow’s absurdities.” (Drucker, 2006, p. 140)

Just because companies like Facebook, Twitter, and all the rest are using new technologies and breaking new ground, doesn’t mean they aren’t subject to the same needs for good management practices that cultivate innovation.  It will be up to Facebook’s management, not a few trendsetters, if Facebook is to stay prosperous and viable.

Drucker, P. (2006) Classic Drucker: Wisdom from Peter Drucker from the Pages of Harvard Business Review. Cambridge, Harvard Business Press.

The Psychology of Website Design – PowerPoint Overview

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This slide show was originally created for a presentation in 2006 but was updated for a group of student web site developers at NYU a few months ago. Web technologies continue to rocket along and the tools have become more flexible, innovative and sophisticated. The fundamental psychological issues of effective design, however, haven’t changed, because now, more than ever, information must be delivered with a client or user-centric perspective. Social media and extensive ability to interact and paricipate in new media has made us less tolerant of any medium, website or otherwise, that does not address our needs.

Carried Away with Balloon Boy

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This article was published on PsychologyToday.com in my blog “Positively Media.”

The big story today was the six-year old boy who was carried away in the family weather balloon. It was the ONLY story on the news radio channel during my drive home from the post office and I arrived back at my desk to find an interview request about the ‘Boy in the Balloon’ story.

Why do we care so much about this story that we are literally hanging on every word for hours? What creates such appeal?

Weather Balloon

  • When children are in harm’s way, it triggers the nurturing parent in all of us.
  • Most people fundamentally believe in a “just world.”  Bad things aren’t supposed to happen to kids.
  • The live coverage of the balloon, the ongoing dialogue across blogs and Twitter makes this a participatory event. Humans like to engage and be part of the group. We are much more emotionally involved with things we are part of.
  • The lack of resolution (well, until they found the boy hiding in the attic) makes a story more compelling. People like closure and order. It’s how we achieve cognitive comfort.
  • The local color around the event itself contributed to the emotional engagement. This family had been on the reality TV show “Wife Swap.” They were “weather-chasers” and “thrill-seekers.” I mean, really, what normal family has a weather balloon hanging around in the backyard. The balloon even looked like a flying saucer. For a journalist, you can’t get much better than that–the pull of the heart strings plus a little bit of kinky.
  • With the unusual family activities, you can almost hear the mental wheels churning across America–are they bad parents?  All the more reason for us to watch and make sure the boy’s okay.

It’s relevant, or course, that it was a very slow news day. Even so, it may be that worrying about one child in one family in one balloon, however wacky, is easier than worrying about jobs, mortgages, banks, terrorists, and recessions.

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