As We Close Guantanamo, Remember Milgram’s Studies

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One of my favorite blogs, Cognitive Daily, posted an article reviewing the publication of a study by Berger replicating the famous experiments by Stanley Milgram in the 1960s and 1970s. Milgram’s experiments tested obedience to authority by having a study volunteer administer electric shocks to an anonymous participant under the direction of a person in a lab coat. If you aren’t familiar with the study, read the Cognitive Daily account.

Berger’s study was done about two years ago and the results were statistically insignificantly different from the original study. As recently as two years ago, people were still willing to fry the hell out of someone if a guy in a lab coat told them it was okay. As I read this article, I could not help but think about all the abuses of power we have witnessed in the last several years, from the Patriot Act to Abu Ghraib to Guantanamo. I remembered my father’s favorite cartoon from Pogo with the now infamous lines: “We have met the enemy and he is us.” This tiny bit of media has become iconic in its message. But can we hear it?

I am glad that Obama wants to close Guantanamo. I worry, however, that instead of looking at what it is that makes us willing to violate the rights and humanity of others, we will look for a handful of soliders and officers to blame. It seems these days that we are not willing to look at what is happening to us all, to the system, but want to cleanse our guilt by finding out “who’s to blame.” It is akin to superstition: we burn an effagy at the stake, so we can be cleansed. While I am not in favor of allowing bad behavior to go unpunished, I think we need to remember Milgram’s, and now Berger’s, studies.

What is the system, or the general social climate, that makes us so willing to cede our authority and our individual right to make judgments and take responsibility. This is a slippery slope for human rights as well as the housing market. What are the fundamentals of a system (not a government, a SYSTEM), that is willing to endure and even promote blind authority. The result is behavior with no consequences.

I hope that in the closing of Guantanamo, that we can spend some time thinking, not blaming, but thinking about how we got here, what it is about people who are willing to give away power and abuse power, and how to build strength in people so the challenge of responsibility is welcomed rather than eschewed. I was happy to hear references to Americans needing to take responsibility in the Inauguration speech. I do hope that means each person and not someone for us, or I fear we will all be saying again “We have met the enemy, and he is us.” –PR

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Reference to study: Jerry M. Burger (2009). Replicating Milgram: Would people still obey today? American Psychologist, 64 (1), 1-11 DOI: 10.1037/a0010932

Pogo Cartoon from Wikipedia.

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Digital Storytelling: Asynchronous Journeys

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I was doing some research for an online course I’m teaching at Fielding Graduate University in Digital Narrative and Emerging Technologies, and came across this absolutely brilliant video called “The Bus” by photographer Daniel Meadows. It is beautifully produced, but has an incredible tenderness and humanity. Meadows teaches and researches Digital Storytelling in the U.K. Here is how he describes digital storytelling:

Digital Stories are short, personal, multimedia tales. Written with feeling and in the first person there’s a strictness to their construction: 250 words, a dozen or so pictures, and two minutes is about the right length.
Considered narratives which subject themselves to strictures of form tend to elegance. Digital Stories — when properly done — can be tight as sonnets: multimedia sonnets from the people.

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The Lifespan Approach to Social Networking Tools

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Pew Internet & American Life Project researcher Amanda Lenhart reports in Adults and Social Network Websites that the number of adult Internet users who have taken up social networking has more than quadrupled since 2005. (Chart from USA Today.) This isn’t surprising if you consider the way conversations have moved toward social media as a marketing tool in lieu of a mere social connection with friends.  Networks have properties that defy traditional linear ways of thinking about market reach and targeting users, so growth should follow exponentially.

In October, another Pew researcher reported on how the Internet and cell phones have become central components of family life.  It’s not possible to have digital connectivity central to family life without adults engaging in digital networks.

We can think about media devices as a progression, using a lifespan approach to technology adoption.  First you crawl, then you walk….Cell phones may not be the first thing that comes to mind in a social network, but they are essentially social networking devices.  Once someone starts using a handheld device for connections beyond making and receiving calls,  it’s a much shorter step to Twitter.  I’m curious about the motivation for change and how most adults experience the progression.  How people conceptualize and rationalize their adoption of technology would tell us a lot about the next round of integration and how we can provide effective technology applications to users.

Website Hijacking to Spread a Message of Protest

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The power of media to distribute information to a wide audience makes “stealing” media an effective method of disrupting or redirecting information flows.  The Media Psychology Research Center homepage was hijacked yesterday by a Gaza protest group.  (Thanks, Larry, for the heads up!)  I have included a thumbnail of the intruding page below.  The page, as you can see, is an angry display of outrage with photographs of people, mostly children, ripped apart (literally) by bombs and artillery attacks.  The frustration and anger in the page was palpable even if the graphic display was rudimentary (i.e. no graphic design team had been hired to assemble the message.)  At the same time, about half-way down the protest page was a small message: “Don’t worry.  Nothing of your files deleted.” I found that kind of charming amidst all the chaos.  Once I had overcome my panic given my lack of technical expertise in solving such problems and found a solution to restoring our files, I found myself quite empathetic to the need to share this expression of pain.  Somehow the small bit of consideration for the hijackee (me) made me able to think about the content of their message. There is a lesson in that–it’s easier to hear if you feel heard.  And it is, of course, always devastating to see children killed so brutally no matter whose side you’re on.
Hijacked by Protesters
I know the Palestinian-Israeli issue is a complicated one.  While I know something of the history of the region, and perhaps have a little objectivity as someone who is neither Jewish nor Muslim, I cannot come close to understanding the deep emotions and identities that drive the conflict.  I do try, however, to learn as much as I can about both sides.  As bystanders, the same power of media that makes hijacking websites an effective dissemination tool, also gives the rest of us the ability to learn more about the nuances of the conflict if we are willing to look and learn.  That, of course, is the key: caring enough to learn.  My recent research on the American view of China conducted around the Olympics showed overwhelmingly (and sadly) that most Americans just don’t care much about or give much thought to people outside our country.  They believe what they believe and media only changes their opinion when it creates a personal reason to do so.  That personal reason is usually fear or desire, since little else on media triggers our emotions so quickly and effectively.  Just ask Madison Avenue.

My research also showed that what does allow people to have the mental flexibility to change their views was travel–experiencing places and people first hand. A hopeful finding is that experience trumps media. I know the lizard brain doesn’t always discriminate between virtual and real, but real experience triggers multiple sensory perceptions that code higher cognitions with emotional experience.  Fortunately we have 3 layers of cognition (often called lizard, dog, and human), so we don’t have to rely just on the limbic system.  Unfortunately, memories in the neo-cortex can degrade in a way that emotional experience does not.

One of our goals at MPRC, and one of my goal personally, is to figure out how to use media to provide some connection between peoples and cultures that counteracts the short-term “watch me” incentives of most media distribution channels.  I realize that media isn’t the same as personal experience, but maybe we can make positive placeholders in people’s  minds until we can get them on an airplane.  With the increased cost and aggravation of travel due to security issues and the zeitgeist of fear,  the possibility of Americans getting a more global view decreases, not increases.  In my mind, this makes the positive use of media all the more important.

[Tech Notes about the Hijacking Solution: I found that two new files had been added to our public_html folder on the server.  One was called "index.html" and one was a proxy ftp folder.  Our home page file had been altered with an underscore so it didn't load first ("_index.html").  Deleting the intruding files and restoring the name on our index file was all it took, thankfully.  We use Joomla! for our website, so I am now upgrading to the most recent version hoping that will provide increased security.  Our hosting site, Lunar Pages, says that an intruder would have been unable to access our files through their system given their server security.  If you use Joomla! you may want to check your version. If you have other insights or advice on this, I'd love to hear. My technical expertise is not in web programming.]

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Celebrity Gossip: One Man’s Reality is Another Man’s Show

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This question came my way today: Is there any good thing about gossiping about celebs? When does being a fan go over into being too fanatical? Some people say the only thing they have in common with others is discussing celeb gossip — what does that mean about the relationship?

Celebrity gossip isn’t that different from reality TV.  Some people call it voyeurism, but I think we have to readjust our perspective based on the way technology is integrated into everyday life.  A lot of technology gets designed for one purpose and then used by the public quite differently.  I don’t have a moral issue with this kind of hacking (both technologically and philosophically.)  How it gets used tells us a lot about people.  Cameras probably weren’t invented for exposing people’s private lives any more than TV was designed to watch people subjecting themselves to humiliation (although humiliation is one of the eye-of-the-beholder things.)  The same is true for celebrity gossip and reality TV.  I include Reality TV because often, the subjects become celebrities, or in some cases, such as Kathy GriffinMy Life on the D List”, Paula Abdul and Farrah Fawcett’s “Chasing Farrah,” the show is essentially streaming celebrity gossip.  Celebrity gossip may be the new media version of vaudeville.

It is important to point out that gossip isn’t reality any more than “reality TV.”  They are contrived and controlled through editing, scripting, framing and other visual, psychological or semantic stunts to elevate the conflict and emotion by editors, writers, photographers, producers, and the participants themselves.  It’s also true that gossip isn’t a new phenomenon; it is the human way of grooming to create bonding (see Robin Dunbar’s Grooming, Gossip, and the Evolution of Language).

It’s also important to recognize that “going too far” can happen with many activities, not just related to celebrity-watching and media. Truly going too far is more aptly defined as addictive behavior and should be diagnosed carefully by a professional and treated accordingly. When an activity is negatively interfering with the rest of someone’s life, it is time to seek a consultation. This does not mean a slam-dunk diagnosis–there are many degrees and many approaches to get someone back on track to positive life choices. Most behavior does not fall into the addiction category and it’s VERY important that the media (and all of us) do not present extremes as normal or frequent occurrences.

New definition of private:  Whether you are a “regular person” who appears on Dr. Phil or Jerry Springer or a celebrity shopping on Rodeo Drive, in a connected world, appearing in public can be digital or physical and there are new definitions of public and private.  What gets said and done is no longer ethereal—once digitized, it is around forever.

Rapid technological advancement has created a huge amount of new places and avenues for distributing information in a very short amount of time. This has had two effects: 1) an information vacuum to fill up all this new “space,” and 2) increased attention on celebrity in its own right rather than as a by-product of a skill or profession. The reasons that celebrity “pays” is because there is a place to show it.  Being a celebrity also allows you to monetize your notariety—in money, opportunities or popularity.

The attraction of media and celebrity is often written off as a manifestation of Andy Warhol’s “in the future everyone will be famous for 15 minutes.” That fifteen minutes of fame, however is serving a purpose. There are many people that feel powerless and unvalued in their lives, in their jobs and in their relationships. The attention—good or bad—provides validation; all those people are willing to watch so what you have to say must be important. Sitting next to a cultural-icon like Oprah outweighs the costs because it changes that person’s self-definition. But this isn’t new. My grandmother, who once danced with the Prince of Wales, told and retold this cherished story. It made her feel valued and important.  The more celebrities we make, the more chances someone will have to dance with them. If we can’t dance with them, we can talk about them.

Who we talk about also helps define us.  People who are interested in American Idol hang out together at the Water Cooler, another version of “How about those Yankees?”

Why do people watch or read or follow?

If you can get past the content, much of the gossip and celebrity exposure is about hope; regular people can become important, famous and ‘successful’ as defined by a media-saturated environment. It is like the ‘Lana Turner discovered at Scwab’s soda fountain’ myth. It is about how regular people can beat the odds.  New media, like YouTube, is elevating people to celebrity status with fan following.  The ability to become a celebrity means you have increased interest in existing celebrities.

Sometimes celebrity-watching is inspiring, like when Kirstie Alley lost a bunch of weight (and then, of course, she went on to shill for Weight Watchers, monetizing her own celebrity.)

Shared experiences enhance tribal bonding—discussion of American Idol gives you something to talk about to co-workers around the water-cooler.  Shared experiences create connections.  If someone tells me “the only thing they have in common with others is discussing celeb gossip,” I would suggest that there is probably something else going on too.  It doesn’t have to be negative.  I would ask, “what is it about this story you follow that attracts you? What happens when you share the experience with your friend.  How does that story compare or have meaning to your life?”  If someone is incapable of having more intimate relationships, it would be great if they entered therapy.  But if not, isn’t having a friend over to dish about “The Hills” better than no friend at all?

People evaluate and define themselves in comparison to others. Celebrity news provides a context to evaluate our own lives in a positive way. “I am like this, but I am not like that. I’m better than that. Boy and I thought my life was bad. Even successful people have trouble.”  Now to be fair, sometimes we make comparisons that make us feel worse. There is a lot of concern, for example, about body image and the continual shrinkage of prime time women. (They all get blonder, too, have you noticed?)

People have strong attachments with the personalities in the media—especially people who appear on a regular basis. The immediacy of media—big faces in your face, showing up in your living room frequently, some of them every day–creates a strong response because these are the characteristics of friends—they show up on a regular basis.  On a visceral, limbic level brains processes this information as if there were no mediation.  If that process creates a positive effect, why would you want to cognitively talk yourself out of it?

There is also a redemptive quality to a lot of the gossip narrative and reality shows. The conversion format is seen in shows like Dr. Phil (the good father) or following the Britney Spears saga where an errant person comes forth, confesses, does penance, and is forgiven and welcomed back into the fold. Prodigal son stuff.

There is a commonality to all gossip formats in a Bettleheimian kind of way – they are the “Grimm’s fairy tales” of a media-saturated culture with all the basic plot lines: jealousy, family conflict, deceit, resolution, villains and heroes. Bruno Bettelheim saw fairy tales as existential dramas in which children confront their own problems and desire on the path to adulthood. In some way, celebrity gossip and reality TV are narratives that forces people to address their own conflicts and moral understanding. When someone behaves badly, the tabloids dish, and people boo, confirming the social inappropriateness of the behavior and restoring a sense of order.

And then there is the current zeitgeist, a climate of fear. People feel afraid and it’s hard to get away from it with Homeland Security x-raying everything and people losing jobs and watching their pension funds and savings shrivel away in the stock market. So there is both comfort and escapism in watching others. Their lack of control makes our sense of control stronger. As I have mentioned before, in the depression era, instead of ‘Survivor,’ there were Dance Marathons, endurance contests that lasted weeks. We didn’t have the Internet and TV then, so we had to get our entertainment in person. For 25 cents, people could come in and watch for as long as they wanted as couples struggled to stay on their feet. At that time, the marathons were considered disrespectable, repugnant, and were one of the most popular forms of entertainment.

As psychologists, we want to understand why people follow celebrity gossip, not make moral pronouncements. We need to understand how people experience it. We need to understand why people find watching the the trials and tribulations of others.  “Will Jen find happiness after Brad?” may also be the same as ”Will I find happiness?”  There is a tendency to demonize gossip shows, reality shows, and celebrity in general.  If we suppress aspects of popular culture, we are losing an opportunity to understand what need it serves along with our ability to address it if something “more positive” is possible. It will also pop up somewhere else in some other form. We don’t want to hide the manifestations of our public psychology. We need to understand the phenomenon to make changes. As long as there is an audience, there will be content delivered, somewhere, somehow.

As psychologists we can identify the social problems mirrored in popular culture. We can create media literacy programs that teach active and critical media use; we can develop curriculum and programs that address some of the needs that are being filled celebrity gossip. Do people feel helpless, powerless, unimportant, and unvalued? We can teach resiliency and provide opportunities to develop competence.

We also can recognize that the rapid changes in technology mean rapid changes in content. Maybe celebrities are having their 15 minutes of fame. We do know that what is popular today won’t be tomorrow. Or, as Heidi Klum says on Project Runway, “One day you’re in, the next, you’re out!”

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