The Role of Media in International Conflict

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I am very interested in the impact of media on how we view the world, and particularly in messaging that is framed in fearful and tribal contexts by various sources from politicians, religious leaders, and proponents of social causes to media outlets vying for audience attention. Biologically speaking, maintaining a heightened sense of fear is a stressor that can permanently alter our neurological wiring, even after the threat abates. A heightened sense of fear colors the way we see the whole world, influencing our perceptions and, consequently, our judgments, decisions, and behaviors.

These are the ideas that I am measuring in my current research that will form the basis for a dissertation on Media Impact on the Core Beliefs that Predict Conflict. I hope to identify differences among information sources in their influence on core beliefs. I am using US and China as exemplars of this phenomenon and will gather data again, post-Olympics. The link to my questionnaire is here: CLICK HERE TO TAKE PAM’S SURVEY. I would be honored and grateful if you would spend the time to take the survey and forward this to others! I would also be happy to share information about the instruments included in the questionnaire and project background. I will also be gathering data in China for comparison. If we can understand how conflict schemas are formed, we will stand a better chance of taking action to overcome them. Call it my contribution to world peace.

Paths and careers in media psychology

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I recently received this email inquiry from a college student:

I am very interested in obtaining some sort of degree in psychology. I have been researching all the different areas and was just wondering if the pathway would be to just get a psychology degree? Or specialize in something for the media? And then what careers would be possible?

Psychology has lots of avenues. Your interests will help you determine what degree path you should follow, but at the undergraduate level, majoring in psychology is a good place to start.

If you are interested in doing clinical work, I would recommend making sure you have classes like abnormal psychology, educational psychology, developmental, adolescent and look for anything that might allow you to have some hands-on experience in a clinical setting. Different schools have different opportunities, so look in departments other than psychology. There are some great education, sociology, and anthropology topics and programs that can give you a better understanding of humanity in context.

If you are interested in media psychology, you will still need a very good basis in psychology. While you don’t need clinical training, some training in interaction and group dynamics with people is very valuable to research (interviewing, focus groups). You can supplement psychology with communications classes, sociology, anthropology, and political science, depending upon your interests. For media psychology, you would emphasize things like human development, cognition, attitude, persuasion, learning styles, and narrative psychology rather than more clinical applications like abnormal psychology.

Make sure that whatever you do, you take something in the biological bases of behavior and neuropsychology. Biology and neuroscience are increasingly important in our understanding of pretty much everything–behavior, perception, cognition, and emotion. Also, if you are interested in media psychology, familiarity with media content production is helpful so you know the elements that constrain the construction of the images and messages (web, social media, educational media, virtual worlds, handheld devices, not just TV and movies.)

While not everyone agrees with me, I view a media psychologist as someone who understands both people and mediated communication technologies, not just someone trained in psychology that appears in the media. It is an important function to know how to translate information for public consumption , and clearly there are clinicians who are experienced in media production. But to generically call someone a “media X” because he/she talks about his/her area of expertise in the media (or provides a service via a media platform) just seems silly to me. We don’t say media chemist, media cardiologist, media gardener, media pet trainer, media economist…. However, sociologically, it does say something about our fascination with the media and celebrity.

I see psychology as a fundamental skill. (You may have noticed that people are everywhere trying to deal with each other in some capacity–increasingly at a distance using technology.) Media psychology is applicable to a number of areas with career potential wherever people interact with technology or wherever a message is distributed through technology. All of the following areas have multiple applications: developing stuff, assessing what someone else developed, research, and/or teaching it to someone else.

  1. Distance learning systems (e.g. interface development, content development, how to create a viable relationship without physical presence.)
  2. Healthcare (interface and content development for health education through media, such as public service messages, edu-entertainment, such as soap operas with social messages, or interactive websites; distance care; support groups).
  3. Education (educational materials for the classroom and home that teach critical thinking skills, creativity, and problem-solving as well as content areas such as math, history, science.)
  4. Program development for educational and corporate environments, from media literacy to communication styles
  5. Entertainment from films, web, and music to video games and whatever’s next–understanding enjoyment, engagement, and attention.
  6. Technology design (what makes a good system or physical interface)
  7. Technology training (how to make people comfortable with technology means understanding why they aren’t comfortable–often more complicated that simple understanding which buttons to push.)
  8. Marketing, advertising, global messaging – the ability to produce responsible and positive messaging; branding (product and country); conflict resolution; social change

These are just off the top of my head and I’m quite sure I have neglected some important and very cool things.

Personally, I find the intersection of human experience and media technologies incredibly exciting. The key is really understanding human experience, because the technologies change rapidly.

Most importantly, learn everything you can. I believe it is increasingly important to think in a transdisciplinary way. There are no set rules in a world that is moving so quickly. While this can make it confusing, it is also very exhilarating to be able to define yourself and your field. For me, the key is to figure out what you really care about in life (and it’s okay to change your mind). Keep coming back to that as the touchstone for decision-making. It makes it much easier to make judgments along the way about what fits. It also allows you to engage passionately in what you do. Passion turns a ‘job’ into a personally rewarding and expanding experience. Best of luck!

Social Media is more than Sound Bytes

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Social media sites just keep springing up from the ether like summer flowers, or weeds, depending upon how you view this proliferation. Still, the simplicity and immediacy of social media website, Twitter, and its cousin Jaiku, still have me hopelessly addicted above all others. You know that a “trend” has arrived when the pornographers, spammers, and scammers take up the cause. It seems that everyone who explores social media potential hangs out in Twitter at some point. Even my puppy, Little Poopers” has a Twitter account, as does a famous park in Philadelphia, and numerous other non-human entities.

Apparently, having only one online social site identity is sometimes not enough to convey the many facets of our being. As in our non-mediated lives, we present ourselves in different ways that might be “off message” from our general persona. Alternately, we might want to create a more focused identity that serves to help us espouse a more targeted issue or opinion. For example, one friend has his personal account, his business account, and his fantasy account.

For sites like Twitter, the interactions are brief, not usually reciprocal, fade quickly in memory, and might frequently add even more information overload to an already saturated brain through links to articles, blogs, photos, and events. Obviously, a site like this serves an important purpose, but is it complete enough? Of course not. It is but one of the many ways that we interact with humanity on a daily basis.

So, what else is out there? What if you want a little more substance than frequent 140-character sound bytes? Perhaps social sites like everydotconnects.com or seesmic.com will provide a few more pieces that fit into your overall social jigsaw puzzle. Both sites allow for more extended and deeper interaction.

Everydotconnects.com is all about conversations, not just dialog. It is a compiler of blog postings by its members, arranged in categories. If I want to read what bloggers are saying about Twitter, I just click on the Twitter category. The results show a blog page of postings by various authors, all of whom have something to say about Twitter. Below each post is a comments section, just as in a regular blog post. What I like about everydotconnects.com is the ability to immerse in a topic of interest and obtain various points-of-view, all in one location. Be a commentator, be a blogger, or be both.

Seesmic.com takes blogging one step further by adding video. Like a YouTube for blogging, participants’ interactions are mediated through their webcams and microphones as they broadcast their visual and audio messages to the world. Other users can scan through the videos, view one of interest, and respond to it with their own video. Members can view sometimes lengthy threads, as conversations twist, turn, and weave around the original topic. While this type of interaction has a few more steps involved than Twitter, it allows the all-important visual and sound cues that help make interactions richer (although some of the vloggers need to sharpen up their presentation skills).

In the end, all we are doing in reaching out to others and finding a group or groups where we feel we belong and have something to contribute. For some, it is as simple as a Twitter message (a Tweet), for others, it is a manifesto in a lengthy blog filled with back-and-forth conversations between the writer and his or her readers, and for still others, it’s a sensory presentation that can be carefully crafted, or a spontaneous stream-of-consciousness rant. Whatever the form and technologies we use, the moment we place ourselves out there is the moment that a potential new community begins in our lives. And for some, these social sites serve as a web of many communities to serve many identities.

Human biological predisposition to making social connections

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The human biological predisposition to seek social contact reacts to radio more than TV according to Cramer from Psychology Today. He suggests that the greater ambiguity in radio allows for more personal interpretation and hence, more personal connection. Does that ambiguity imply that talk-radio host is perceived as talking directly to you because you are not seeing the other audience? One could also argue that it is the sustained one-on-one relationship between the listener and the host.

TV as a Social Calibrator

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I think it’s important to look at human behavior and human interaction with media from a broad perspective. Findings from biology, neuroscience, and evolution can challenge us to rethink traditional theoretical heuristics from psychology (and elsewhere) that inform our judgments about everything from media use and development to assessing media experience. Adriaan called my attention to this provocative blog entry (Why we laugh together and can’t get enough of TV) about the role of narrative in a social context to teach individuals the accepted beliefs and behaviors within an individual’s cultural context. In essence, monitoring the responses of others in your social group “calibrates” your behavior to that of the group. Adriaan argues that the human social brain is tricked by television, and driven to watch programs–often by ourselves–by our social brain, but without the social feedback. Thus it becomes wasted time.

I absolutely agree with the use of narrative as a way of disseminating social beliefs and behaviors. Humans are pack animals and that means observing the standards of the group. Narrative is an effective way of giving information because it involves the use of metaphors, symbols, and emotions that increase transmission bandwidth because contextualizing information allows more meaning to be delivered more effectively.

I am not sure I agree with TV as a waste of time. I will agree that it is a largely passive activity; at least physically. But research has shown that many individuals form parasocial or one-sided relationships with characters and personalities on TV that give them a sense of meaning and companionship. Individuals also learn by seeing behaviors modeled (think Sesame Street), and they satisfy other needs from TV as well (for better or worse). TV narratives also extend beyond the viewing experience. How many people asked their colleagues the next day: “Did you see American Idol last night?” “Did you see the Celtics beat the Lakers?” The same social calibration then happens around the watercooler instead of during the watching/telling of the narrative. Through this extended arena, TV also lets you also define your tribal affiliation. (Are you a Laker fan or a Celtic fan?)

I also wonder if our brains are even more fooled than Adriaan describes. Technology has developed much faster than humans have evolved. In virtual environments, such as Second Life, most of the people I know experience the environment in many ways as if they were there in person. Some are calmed by the sound of breezes and the moonlight, others are exhilarated by dancing, still others feel the same shyness or social anxieties they experience in real life. It’s possible that our brains hear canned laughter on TV and file that away as meaningful data about beliefs and behavior in our ‘social behavior’ synapses and neural connections.

I like to think about how human experience carries the baggage of our ancestors–from stress responses to decision-making. Not in the Freudian way, although that can be an interesting perspective, but in the importance of understanding our own biology as well as the technology behind media when we think about media experience.

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